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Not only Mac users but others can also install iTunes on computers running Windows Operating System. iTunes error 0xe80000a occurs when your iPhone fails to connect to a PC for using iTunes. Moreover, the same error occurs when iTunes fails to connect to your iPhone. This error is accompanied by an error message reading “iTunes could not connect to this phone an unknown error occurred 0xe80000a.” This error is bothering for Windows users, as they are unable to use iTunes. So, we are going to discuss some solutions that are pretty simple to work with. If you need further assistance, then do not hesitate to connect with our Apple Customer Support.
Solutions to Resolve iTunes Error 0xe80000a
Have a quick look at the solutions we have explained below.
Solution 1: Reset the Lockdown Folder
Lockdown folder is hidden on computers that have iTunes installed on them. They contain temporary data required for syncing Apple devices with iTunes installed on the PC. So you will need to reset the folder by disconnecting all Apple devices that are connected to your PC. Then Press Windows logo key and ‘R’ to launch the Run application. Enter ‘%ProgramData%’ in the Run dialog box and open the Apple folder from the search results. Locate the Lockdown folder, right-click on it, and tap the ‘Delete’ button. Click on ‘Yes’ to confirm the action in the resulting dialog box. Restart your PC and try to open iTunes.
Solution 2: Uninstall iTunes Related Components
Open the Run dialog box, type ‘appwiz.cpl’ in it and click on ‘OK.’ Right-click on each program and hit the ‘Uninstall’ button. Right-click on the ‘Recycle Bin’ icon on your desktop and select ‘Empty Recycle Bin’ to continue. It ensures that no traces of iTune related components are left behind on your PC. Then restart your PC from the Start menu and you shouldn’t have any difficulties in opening iTunes.
Solution 3: Update iTunes
Tap on the Apple menu and open App Store. Tap on ‘Updates’ that displays the pending updates. Then navigate to the ‘Software Updates’ section at the top of the window. Tap the ‘More’ button to expand this section and locate the iTunes Update. Tap the ‘Update’ button next to iTunes Update. App Store programs take a few minutes to download and install the newer version of iTunes on your iPhone. As soon as the process is completed, the ‘iTunes Updates’ option disappears from the Software Updates section. You will then find this option in the ‘Updates Installed in the last 30 days section’ at the bottom of the screen. Then double-click on the iTunes icon to launch it on your PC.
Solution 4: End Certain Apple Processes
Press ‘Ctrl, Alt, and Delete’ button simultaneously on the keyboard to open the Task Manager. Search for ‘iPodService.exe, AppleMobileDeviceService.exe or iTunesHelper.exe’ and click on the extension for the specific service. Then click the ‘End Process’ button to stop that particular service. Repeat this step to stop more than one service. Tap and hold the power button of your iPhone until the ‘Reboot’ button pops us. Then select it to reboot your device and connect your device to the PC and open iTunes.
Solution 5: Change the USB Port
A faulty USB port might be another reason for 0xe80000a error iTunes. Hence connect your iPhone to another USB port of your PC. If you find it necessary, you can use another cable as well.
Solution 6: Uninstall iTunes for Reinstallation
0xe80000a iTunes might occur due to some corrupted files of this software. Hence uninstall iTunes and reinstall it correctly on your iPhone. Tap on the ‘iTunes’ icon and select the ‘Uninstallation’ option. Click on ‘OK’ on the confirmation dialog box to complete this process.
Solution 7: Update the Windows Version
An older version of Windows might not support iTunes. As a result, you are encountering iTunes could not connect to this iPhone 0xe80000a. So open the Control Panel’ or search for it in the search box. Click on the ‘Windows’ Update’ option or select it under the ‘System and Security’ tab. Then click on the ‘Update’ button to search for an update that may be available. Now, connect the iPhone to your PC and try to access iTunes.
Connect with our Apple Customer Service for Reliable Support
This article has discussed only those solutions that have proved to be effective for solving 0xe80000a error iTunes. Still, you may have some queries and doubts in your mind. Therefore, you can freely connect with us and let our experts look into the matter. Our Apple Support is open round the clock to cater to the needs of Apple users. Our experts are experienced enough in dealing with a wide range of Apple issues. So call us at our Apple Customer Support Number +1-800-542-2744 and avail our service within your budget.